When you purchase a design for download in the Palace Store you will receive an email that provides download instructions.
To download your file you may click the link (shown in blue in the image below). Clicking the link will take you to the download area and your download key will automatically be inserted for you. Click "Start Download" to begin the file transfer.
Every Queen of Stitching design you purchase will have a unique Download-ID. Your Download-ID is located after the filename.exe. or filename.zip. The Download-ID is highlighted in orange in the image below.
Scroll to the bottom of the page and click on the green download icon and/or Product Name.zip to begin downloading the design you purchased.
This screen notifies you that the order has been placed successfully.