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When you purchase a design for download in the Palace Store you will receive an email that provides download instructions.

To download your file you may click the link (shown in blue in the image below). Clicking the link will take you to the download area and your download key will automatically be inserted for you. Click "Start Download" to begin the file transfer.

Every Queen of Stitching design you purchase will have a unique Download-ID.  Your Download-ID is located after the filename.exe. or The Download-ID is highlighted in orange in the image below.


Scroll to the bottom of the page and click on the green download icon and/or Product to begin downloading the design you purchased.

Order Confirmation Screen
Review your order, then  agree to "Terms of Service" and click "Confirm" (highlighted in orange).


Next - Thank You For Your Order - in route to immediate download.

This screen notifies you that the order has been placed successfully.

Click the "Follow this link to view order details" at the bottom of the screen. Once clicked,
this link will take you to a copy of your purchase order where you will be able to start your instant download.
Checkout Screen
Select payment type (Credit Card or Paypal) and enter required information - then click "Next".

Note: If you are downloading a Free design - you will not be asked to select a payment method.

Next - Order Confirmation